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Game features blocked by antivirus – Some aspects of the game may be blocked by the antivirus you have installed on your computer.The game’s access to the Internet is blocked – A firewall might prevent the game’s launcher from connecting to the Internet so make sure you make an exception for the game’s executable to resolve the black screen issue.You can either reset its settings or add the game’s website to Trusted Sites. That is why Internet Explorer needs to be running perfectly for the game to work.